Workflow Automation & Efficiency Improvement
Led a team of 8 in analyzing and restructuring daily operational workflows to reduce bottlenecks and improve team performance.
Key Achievements:
Reduced processing time by 32% through task automation.
Introduced a new ticket-routing system that cut delays by 40%.
Increased team productivity by 25% using optimized task distribution.
Delivered project ahead of schedule and improved cross-team communication.